We require a valid referral to be sent to the clinic
before we can book an appointment. Our providers
review their referrals prior to booking an appointment,
so our reception staff will give you a call to book an
appointment. Feel free to call us on (07) 3393 2001
Monday to Friday or email us at firstname.lastname@example.org
if you wish to follow up on the progress of your referral.
Please bring the following:
o Medicare/DVA card
o Referral letter (if we do not already have a copy)
o Any pension, health care or concession cards you may hold
o Any relevant results for the practitioners to review
Payment is required at the time of your consultation.
Please advise the office prior to your consultation if another
arty such as WorkCover or an insurance company will be
paying your consultation fees. Before seeing our providers,
we will need your claim number and insurer contact details
to confirm with the third party that they accept to pay your account.
For Your Appointment
It is your responsibility to ensure that you have a valid referral
for this appointment. If we do not receive a referral from your
GP or Specialist, you will not be able to claim a rebate through
Medicare and will be required to pay the full consultation fee.
Please provide 48 hours’ notice if you need to reschedule or
cancel your appointment. Failure to do so will result in a $50